New online portal launched for public records requests

The City of Denison has launched a new online public records request portal designed to make the Open Records Request process easier and more streamlined. The new system allows residents to submit requests, track their status, make applicable payments, and receive responsive records all in one central location.

The portal offers flexibility for users who may be accustomed to different online submission methods. Individuals can submit a request through the platform either by creating an account or by proceeding anonymously. This centralized approach aims to simplify the interaction between citizens and city staff regarding public records.

Donny Barstow, President and CEO of JustFOIA, the provider of the new system, commented on the partnership. "JustFOIA is ecstatic to work with The City of Denison, Texas and empower them to implement a solution to this often challenging process," Barstow said. "We are fanatical about our clients' success.

It's impressive to see the impact that JustFOIA makes on their staff and the citizens they serve."

Residents can access the new portal to submit their requests online immediately. For any questions or assistance regarding the new process, the city directs individuals to contact the City Clerk's Office. The implementation of this portal is part of the city's efforts to provide a more efficient method for handling public records inquiries.